You are appreciated! First, thank you for being such an awesome client! I’ve created this page to provide a little guidance on moving forward.
On this page you’ll be able to login to your Client Portal, learn where to find additional help for your website, how to use your files, recommended resources, and how I can help you in the future.
Once you're a client of mine, you're a client for life. If you ever need help with your site, please always feel free to reach out to me.
Don’t remember your password? Check the Google Doc I shared with you containing your login credentials or shoot me an email.
Here is where we keep track of everything related to your project(s). You can access files, invoices, contracts, emails, and more all in one spot. Everything you need is here, so you don’t have to go searching through your emails to find any information I’ve sent you.
If you need more help beyond the training I provide, I highly recommend these guides and resources:
Showit Help Docs
Showit User Facebook Group
Contact Customer Support
WordPress Support Forums
Squarespace Help Guides
Squarespace Support Forum
Contact Customer Support
.Sketch - This file is for Sketch. It is a Mac-only program.
.PSD - This file is for Adobe Photoshop.
.AI - This file is for Adobe Illustrator, and it’s a vector file. This means that it can be scaled bigger or smaller without losing quality.
.EPS - This is suitable for print.
.PDF - You can view these design files without design editing software. This is suitable for print.
.JPG - You can use JPEGs for projects on the web, in Microsoft Office documents, or for projects that require printing at a higher resolution.
.PNG - PNG’s can be used on the web, but not in print. The reason PNG’s are used for most web projects is because of their transparent background. It makes a sharper, web-quality image.
.GIF - GIFs are used on the web for small animations and transparent backgrounds. They are generally lower quality than a PNG.
.SVG - SVG’s are vector graphics that can be used on the web and can easily scale without losing quality.
Download your files. Because there is a limit to how long I keep files, you are responsible for downloading your files and keeping them in a safe place.
Make a backup of your files! I highly recommend duplicating your files and storing the duplicate on the cloud (like in Dropbox/Google Drive).
I've saved your files in really large sizes and in various file types. Here's a breakdown of what the file types should be used for.
Also, note the resolution of your files. Hi-res images are 300 dpi and best used for print. Lo-res images are about 72 dpi and ideal for the web.
If you need a particular file type that I haven’t provided, please let me know.
Here are some of my favorite resources curated just for you. If you need a recommendation on a tool or resource not listed here please reach out!
View My Favorites
Head over to my Favorites page to see all the different tools I use to run my business.
Save 25% on moo
If you’re looking for a good printer for your business cards, stickers, postcards and more, I highly recommend Moo. They print in a high-quality and their customer service is top-notch!
I’d definitely avoid using Vistaprint. Their prices are appealing, but their print quality is very low. Invest in high-quality printed goods – they will make a much better impression on your clients and customers.
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Wonderful! There are a variety of ways we can work together beyond your website. My services include but are not limited to:
Digital Ad Design
Lead Magnet Design
Social Media Management
Social Media Graphics
Domain & Hosting Help
Google Analytics/Search Console Set-up
Landing Page Design
Get in touch with me for a quote! I’d love to work with you again and take these tasks off your plate.